Pixel Garden AI ("us", "we", or "our") operates the Pixel Garden AI service (the "SERVICE"), specializing in AI-generated floral design imagery.

By using our AI floral design service, you agree to these terms governing your use of generated images, prompt inputs, and floral design outputs.

This document describes the information that we collect about you, how it is used and shared, and your rights regarding it.

We want you to know that when you use our SERVICE you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Statement describes the information we collect about you, how it is used and shared, and your rights regarding it.

Data Collection

All the information that we hold about you is provided to us by yourself when you use our SERVICE. We will tell you why we need the information and how we will use it.

Our Lawful Basis for processing your information

The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so.

Our Lawful Basis is: performance of a contract to deliver our SERVICE to you and our Legitimate Interests are where you are a customer of our SERVICE; processing for direct marketing purposes, or to prevent fraud; and processing necessary to ensure network and information security, including preventing unauthorised access.

We use your information to:

• Generate and store floral design images per your specifications
• Improve our floral design algorithms (using anonymized data)
• Provide personalized floral arrangement suggestions
• Process transactions for premium floral design features
• Ensure compliance with AI content generation standards
• Direct your enquiries to the appropriate customer support staff.
• Investigate and address your concerns.
• Communicate with you about products, services, promotions, studies, surveys, news and updates relating to our service.
• Process promotions/competitions, including prizes, and send you information about our services.
• Investigate or address legal proceedings relating to your use of our services/products, or as otherwise allowed by applicable law.
• Where any part of our processing includes automated decision-making, we ensure that the proposed decisions are reviewed by a member of staff before being applied. You will always be able to get an explanation for the decision and to challenge it if you are unhappy with it.

We collect and process both personal data and special categories of personal data as defined in the GDPR.

This includes:

• Name
• Email

We may share your data with:

• AI model training partners (anonymized floral data only)
• Cloud storage providers for floral image hosting
• Payment processors for transaction handling
• Our legal advisors in the event of a dispute or other legal matter.
• Law enforcement officials, government authorities, or other third parties to meet our legal obligations.
• Any other party where we ask you and you consent to the sharing.
• Transfers to third countries and international organisations.

We transfer personal data to the following third countries or international organisations using the identified safeguards because we rely on third-party services to deliver our Service.

• AI Model Training Partners (via GDPR-compliant DPAs)
• Cloudflare for floral image caching

We have satisfied ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.

We retain your personal data while you remain a customer, unless you ask us to delete it. We will delete or anonymise your information at your request unless:

• There is an unresolved issue, such as claim or dispute.
• We are legally required to.
• There are overriding legitimate business interests, including but not limited to fraud prevention and protecting customers' safety and security.

Your Rights

The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you emails, or in some circumstances ask us to stop processing your details.

Accessing and Correcting Your Information

You may request access to, correction of, or a copy of your information by contacting us at privacy@[YOUR_DOMAIN]

Marketing Opt-Outs

You may opt out of receiving emails and other messages from us by following the instructions in those messages.

Cookies

We use cookies strictly for:

• Maintaining floral design session continuity
• Storing temporary design preferences
• Authentication for premium features

No cookies are used for third-party tracking or advertising.

We reserve the right to update our Privacy Statement at any time. Any changes will be posted to this page.

Service Usage

As a user of our floral AI service, you agree:

• Generated floral designs are for professional/commercial use only
• You hold rights to any floral designs used as input references
• AI-generated images may not be resold as stock photography
• Credit "Pixel Garden AI" when using images in marketing materials

Content Ownership

You retain ownership of all floral designs you create using our service. We claim no rights to your unique floral arrangements. However, we retain the right to use anonymized design data to improve our AI models.

AI Model Training

By using our service, you agree that non-identifying floral design patterns may be used to train future versions of our AI models. You may opt-out of this data usage in your account settings.

Termination

We reserve the right to suspend accounts generating:

• Non-floral related content
• Inappropriate or harmful designs
• Mass-generated spam imagery